5 Stars • 3 Months Ago
“Second time using Schrock for minor roof repairs and very pleased with the results. Excellent communication, timely repair window and quality work. Very pleasant to deal with.”
Marc • Google Review
Customer Experience • Missoula & Victor
Schrock Roofing Reviews
Read what property owners say about Schrock Roofing, then look for the details that matter: clear scope, communication, property protection, documentation, and follow-through.
Reviews describe individual customer experiences. Your proposal and written project documents define the scope, materials, schedule, and warranty terms for your roof.
Verified Google Reviews
Exact customer wording, not rewritten summaries
Real Details
Communication, crews, property care, and results
Similar Work
Compare feedback tied to a roof like yours
Written Scope
Confirm every project promise in the proposal
Customer Reviews
In a Valley This Size, Word Gets Around
Most of the work we do comes from somebody we've worked for before, or somebody they told. We don't take that lightly. Here's what those folks said, in their words.
5 Stars • 3 Months Ago
“Excellent company! Our roof had been leaking due to a previous contractor doing a really bad job. Also, the chimney flashing was done wrong as well. Jeremiah of Schrock Roofing identified the issues, showed us pictures (before and after) gave an excellent quote for all repairs and performed all the work. We are VERY happy with all of it. Thank you Schrock Roofing. This is how a good business works and stays relevant. Great communication, quote, work performed and excellent customer service. Way to go Schrock! Super happy customer over here. ๐๐ฏ”
Janis • Google Review
5 Stars • 3 Months Ago
“We have worked with Schrock Roofing and Schrock Construction for the past 13 years. They have built a Guest House for us along with roofing it and also did the roofing on our home and business buildings. They did an excellent job on all that they have done for us and the crews that came out were respectful to us and our property. It was a pleasure to have them do the work for us. William Schrock along with Ed Brenneman are two of the most ethical, kind people we know. They put their customers first and do the right thing for them. I also want to mention Glen Byler who heads up Schrock Roofing. He as well is always kind and responds immediately to any issue that we may have with our roofing. We are thankful to have them in the valley!”
Janet • Google Review
5 Stars • 2 Months Ago
“The roof job done by them is fantastic! They were fast and fixed damages that we didn’t see under the old roof. They were conscientious about watching out for our pets. They cleaned up so well around the house it was better than when they started. I will definitely hire them to do some of my other properties.”
A • Google Review
5 Stars • 1 Month Ago
“I recently had Schrock Roofing repair some wind damage to my home roof. I am very pleased with the work and results of that work. Brenden Gragg did a thorough job of inspection and an excellent job of repair. I cannot even discern where the damage was located. Thank you for a job well done.”
David • Google Review
Read Reviews With a Purpose
What Part of the Experience Matters Most?
Choose a topic to see which review details can help you ask better questions before hiring a roofing contractor.
Did the owner know what was happening?
Useful feedback explains whether questions were answered, the scope was understandable, schedule changes were communicated, and changes were approved before the work moved forward.
- Response time
- Scope answers
- Schedule updates
- Change approval
Was the property controlled during the work?
Look for specifics about access, landscaping, debris, daily cleanup, vehicles, pets, occupants, and whether the crew treated the property like an active home or business.
- Arrival
- Protection
- Crew courtesy
- Cleanup
Does the feedback identify the actual roofing work?
The strongest feedback connects the result to a roof system, problem, repair, replacement, restoration, material decision, or finished detail—not vague praise alone.
- Roof system
- Problem found
- Scope performed
- Finished result
Did the company remain responsive after the sale?
Look for completion communication, a response to concerns, repeat work, and whether the customer would confidently hire or recommend the contractor again.
- Completion update
- Concern response
- Repeat client
- Recommendation
Connect Feedback to Real Work
Ask for Projects Comparable to Your Roof
A residential shingle replacement and a commercial membrane repair test different crews, details, schedules, and project controls. Ask for verified examples that resemble your roof and scope.
Do the Due Diligence
Reviews Are Evidence, Not the Entire Decision
Customer feedback matters, but it cannot replace a roof-specific scope, current credentials, written terms, and a clear plan for your property.
Read
Prioritize detailed experiences over a rating alone.
Compare
Look for patterns across several customers and sources.
Match
Ask for work similar to your roof, building, and scope.
Question
Bring repeated review themes into the proposal conversation.
Verify
Confirm scope, contacts, exclusions, and terms in writing.
Direct Answers
Roofing Reviews FAQs
What makes a roofing review useful?
A useful review identifies the project or roof concern, communication, jobsite conduct, work performed, and the owner’s result. Specific details are more valuable than adjectives alone.
Should I choose a roofer based only on star ratings?
No. Ratings are one signal. Also compare the proposed scope, relevant experience, current credentials, project ownership, written exclusions, warranty documents, and how the contractor answers technical questions.
Can I ask Schrock for a project reference?
Yes. Ask whether a reference or documented project is available for a similar roof system, building type, scope, access condition, or operational challenge. Customer permission may limit what can be shared.
What should I ask a roofing reference?
Ask about communication, scope changes, crew conduct, schedule, cleanup, property protection, problem resolution, completion documents, and whether the owner would hire the company again.
Should I read negative reviews?
Yes. They can show whether a concern was isolated, how the company responded, and which expectations you should clarify before signing. Look for patterns instead of treating one review as the entire record.
How can I share feedback about my Schrock project?
Contact Schrock Roofing after the project or service visit and request the current review link so your feedback reaches the intended source.
Schrock Roofing Inc. • Missoula & Victor, Montana
Judge the Scope, the People, and the Process
Tell Schrock Roofing what you are seeing and ask how we will inspect, document, protect, and manage your specific roof.
